PHILADELPHIA - While businesses across the United States are reeling from the recession sparked by the COVID-19 pandemic, one family-owned linens business is thriving.
American Blossom Linens, the consumer-facing brand of the nearly 90-year-old Wyncote-based distribution company ATD-American, has seen its revenue jump by 400% since April. The brand, which was launched just last year, sells through its online store U.S.-manufactured sheets made from organic cotton grown in West Texas.
"I was surprised," CEO Janet Wischnia said of the revenue increase. "People are being laid off, the economy is not so good, and I thought it would be tough right now."
She attributes part of the uptick in sales to the fact that more people are staying home full time during the pandemic and might want to invest more in their living spaces. "People were trying to make their personal spaces a little bit nicer, and thinking about that for bedding, as well," she said. "So it's kind of like being in the right place at the right time."
Wischnia notes that the sheets - a queen set including a flat sheet, a fitted sheet, and four standard pillowcases sells for $289 - are of higher quality than what's typically available at big box stores. The brand emphasizes both the "farm-to-bed" nature of the fabric, as it writes on purchase thank-you cards, and the structure of the linens with thicker and more durable elastics.
American Blossom has also tried to appeal to younger consumers by emphasizing sustainable manufacturing practices. "They like the fact that it's made from organic cotton, grown without pesticides, and finished in a chemical-free way," Wischnia said.
But she thinks there's an even bigger explanation for American Blossom Linens' spike in sales. Wischnia says that as the orders started to flow in, she got more emails and Facebook messages from customers saying they wanted to prioritize buying American-made products. "When we saw a shortage of personal protective equipment and heard that China had a lot of it in April, I think it got people thinking that maybe they don't want to buy as many products made in China anymore," she said.
Elizabeth Brotherton-Bunch, who heads communications for the Alliance for American Manufacturing, says she's noticed this trend, as well. "Consumers are being very deliberate about the money that they're spending right now," she said. "And they are trying to support locally made goods and American-made goods."
Buying American-made products is important for more than just political reasons right now, Brotherton-Bunch notes. She describes every purchase of a product as a chain reaction that ripples through the rest of the economy. "When you buy an American-made product, you're supporting a job in an American community," she said. "And when that happens, we see the growth of indirect jobs around it." Manufacturing, in particular, she notes, is an industry that often generates growth in other sectors, such as construction, accounting, or engineering.
Still, Brotherton-Bunch notes that most executives she's spoken with haven't seen as dramatic a revenue jump as has American Blossom. Having a strong e-commerce platform and well-established consumer relations before the pandemic are advantages she's noticed among those that have found success over the last few months.