Southwest Airlines sends Flight 1380 passengers an apology letter, $5,000 checks

Business / Business News /

PHILADELPHIA -- Southwest Airlines has sent passengers of Flight 1380 a letter of apology that includes a check for $5,000 "to cover any of your immediate financial needs" after the plane suffered an engine failure and had to make an emergency landing in Philadelphia.

The letter also says the passengers would separately receive a $1,000 flight ...Read more

Under the Hood: A dangerous problem the dealer can't find

Business / Business News /

Q: In May of 2017, my wife and I purchased a brand new Newmar Baystar Sport Class A Motor Home. The very minute I took delivery and drove past the curb, the Ford Triton V-10 6.8-liter motor would stumble and almost die on takeoff from a stop. It did this on my first two takeoffs from red lights. I immediately returned to the selling dealer, but ...Read more

Foundation leader helped raise $8.3 billion, and then resigned in disgrace

Business / Business News /

The senior official at the center of sexual harassment allegations that have rocked one of the world's biggest philanthropic organizations has resigned, marking a swift and dramatic downfall for a Silicon Valley fundraiser credited with helping to raise $8.3 billion.

Mari Ellen Loijens resigned Thursday from Silicon Valley Community Foundation,...Read more

Michael Hiltzik: Not even a $1 billion fine can fix what's broken at Wells Fargo

Business / Business News /

The $1 billion fine levied Friday by federal regulators on Wells Fargo and Co. for its string of customer-abuse scandals certainly sounds like a big number. And compared with the usual wrist-slaps faced by wrongdoing banks, it is a big number.

As my colleague James Rufus Koren reports, the fine announced by the Office of the Comptroller of the ...Read more

Alaska Airlines adopts a tougher policy for emotional support animals

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Responding to a rash of incidents involving animals on planes, Alaska Airlines plans to impose new requirements for passengers flying with emotional support animals.

Starting May 1, the Seattle-based carrier will require passengers who want to travel with emotional support animals to provide proof that the animal is healthy, well-behaved and is...Read more

Campaign against online video-game bullies flops

Business / Business News /

CHICAGO -- It seemed like a killer idea: combat sexist harassment in online video games by unleashing hit squads of talented female players to slay the bullies.

But after marketing agency FCB Chicago launched "Bully Hunters" last week with a splashy livestream, the campaign was mocked by gamers, criticized by harassment experts and disowned by ...Read more

Carson's to close after parent company fails to find buyer

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Carson's will close its department stores by late summer after more than 160 years in operation.

After parent company Bon-Ton Stores failed to find a bidder willing to keep the business going, a bankruptcy judge approved the sale of the company's assets, including Carson's and other retail chains, to a joint venture of two liquidation firms and...Read more

Navigator, Escalade crush competitors in growing luxury SUV segment

Business / Business News /

DETROIT -- Detroit knows big SUVs.

It knows how to make them and it knows how to sell them.

Automakers based in Detroit or Dearborn have built nearly one of every three large luxury SUVs sold this year. And orders for the Lincoln Navigator and Cadillac Escalade continue to roll in.

Large luxury SUV sales have grown 12.5 percent through March ...Read more

Wells Fargo to pay $1 billion in fines over auto, mortgage lending abuses

Business / Business News /

Federal regulators slapped Wells Fargo & Co. with a fine of $1 billion on Friday, punishing the San Francisco bank for abuses that harmed mortgage and auto loan borrowers, and for what regulators said was a pervasive and "reckless" lack of risk management.

The penalty, announced by the Office of the Comptroller of the Currency and the Consumer ...Read more

JeneƩ Osterheldt: Starbucks' afternoon of bias training is too little, too latte for America

Business / Business News /

Starbucks plans to close 8,000 U.S. stores next month for an afternoon of racial-bias training. It's a nice first pour.

But it's no more effective than that time the company wanted us all to "Race Together" and talk about bias with strangers over coffee. Racism in America is planted deeper than that.

Two black men were wrongly arrested for ...Read more

Company will rent you a Tesla to drive from San Diego to LA for $49

Business / Business News /

SAN DIEGO -- It might break some your budgets to buy a Tesla, but renting one is a different story.

A company called Tesloop, based in Culver City, Calif., launched a new service in San Diego this week that lets consumers rent the all-electric Model 3 for a flat fee of $49 to drive one way to Los Angeles.

The company started in 2015, when then...Read more

Auto review: Mitsubishi Outlander plugs into practicality

Business / Business News /

For a company nearly left for dead two years ago, Mitsubishi is showing a lot of life.

The Outlander plug-in hybrid on sale now introduces a hot new technology to the compact SUV segment that's taking the market by storm. Outlander plug-in is a five-seat SUV that's about the size of the Chevrolet Equinox, Nissan Rogue and Toyota RAV4.

The ...Read more

Self-driving electric shuttle buses to begin at University of Michigan

Business / Business News /

ANN ARBOR, Mich. -- A pair of self-driving shuttle buses should begin motoring around Ann Arbor this spring in an ambitious test of the new technology with the University of Michigan.

The electrically powered, 15-seat shuttles will be part of the university's bus service, carrying passengers on a short course in the North Campus. Anybody with a...Read more

Were some of St. Louis' new shared bikes thrown into the Mississippi River already?

Business / Business News /

ST. LOUIS -- The image seemed to confirm the worst fears about the new bike-share businesses that launched in St. Louis this week.

Just a few days in, there already seemed to be bikes at the bottom of the Mississippi River.

LimeBike and Ofo, two competing bike-share companies, both officially entered the St. Louis market this week. About 1,500...Read more

Atlanta company raises all pay to $50k: quirky or smart?

Business / Business News /

ATLANTA -- Most smart employers want to pay enough to get the workers they need, but not more.

Yet, a company with technology that fuels Airbnb, has raised the minimum pay for all employees to $50,000 and the company's chief executive says the firm will save money in the long run by paying more.

Wait, what?

True, said CEO Andrew ...Read more

The Week Ahead: Out come the FAANGs

Business / Business News /

The five big technology stocks that make up the FAANG collection have drawn some blood from investors during the market volatility in recent weeks, but they are still very much alive.

The FAANG designation refers to Facebook, Amazon, Apple, Netflix and Google (officially Alphabet Inc., but the acronym needed another consonant). It's a ...Read more

H-1B visa: Group sues federal government for data on workers, companies using the flashpoint work permit

Business / Business News /

A group dedicated to cutting the number of immigrants to the United States has sued the federal government, demanding information about companies and workers using the controversial H-1B visa.

The Federation for American Immigration Reform (FAIR) claims that U.S. Citizenship and Immigration has refused to provide the data as required under ...Read more

U.S. online gun market takes a hit from Wisconsin court ruling

Business / Business News /

One of the biggest online gun markets in the U.S. can be held liable for negligence for a private sale of a weapon used in a fatal shooting spree, Wisconsin's highest court said in the first ruling of its kind.

The case was filed against, which allegedly sold a gun to a domestic-violence abuser who used it to murder his estranged ...Read more

Airbus, Bill Gates and others back video imaging satellite venture

Business / Business News /

SEATTLE -- Airbus, Bill Gates and Japanese billionaire Masayoshi Son have joined to back a spinoff from Bellevue, Wash.-based Intellectual Ventures that aims to launch a constellation of imaging satellites "that will deliver real-time, continuous video of almost anywhere on Earth."

Russell Hannigan, founder and chief executive of the new ...Read more

The Mortgage Professor: Readers' questions about mortgage shopping

Business / Business News /

Q: How many price quotes should I get in refinancing my mortgage?

A: Get as many valid quotes as possible. Two or three valid ones help; 10 phony ones are worthless, or worse. Valid price quotes must meet three major conditions:

--Same market timing: All quotes must be as of the same day, since mortgage lenders reset their prices every morning...Read more