ArcaMax

John Fisher and his wife are stranded in Atlanta after a weather delay makes them miss their flight connection. A representative suggests that they rent a room to rest, but the airline later denies their claim and downgrades their seats. Can he get his money back?

Q: My wife and I recently flew Delta Air Lines from Hartford, Connecticut, to ...Read more

Brent Marcelino faces a terrifying blowout in a Mercedes with bald tires. Instead of an apology, Turo sends him a bill for the damage. Does he have to pay the bill?

Q: I recently rented a Mercedes SUV through Turo for a friend's birthday trip to New Hampshire. While driving in the mountains at about 40 mph, the front right tire blew out. I ...Read more

Q: I booked flights with Viva Aerobus from Tijuana to Hermosillo. The airline canceled the flights, and I requested a refund. But Viva Aerobus wouldn't refund it to my American Express card. Instead, it said that it had to wire the money to my U.S. bank account. I sent the airline the details for an international transfer. My bank is Northrop ...Read more