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Travel Troubleshooter: Can I get a refund for these airline credits on Expedia?

Travel / Travel Troubleshooter /

Expedia promises Evelyn Fink a refund on her unused flight credit. But where's the money? And why is she only getting a fraction of her ticket credit?

Q: For eight months, I have been trying to get a refund from Expedia for my unused flight credits. I had canceled my flights back in 2020.

Expedia offered me a partial refund after I ...Read more

Travel Troubleshooter: Awaiting a refund for a Vantage cruise that was canceled in 2020

Travel / Travel Troubleshooter /

David Maddox has been waiting years for a refund for his Vantage Travel tour. Why hasn't the company responded, and is there anything he can do to speed up the process?

Q: Back in 2019, I made a reservation for me and my wife to go on Vantage Travel's "Croatia & Culinary Gems of the Adriatic Coast" tour. Other members of our family were ...Read more

Travel Troubleshooter: Can I get a refund for this Priceline car rental?

Travel / Travel Troubleshooter /

Dollar cancels Vivian Everhart's rental when she tries to swap out an unsatisfactory car. Can she get a refund from the company, or does she have to pay for a car she couldn't use?

Q: I recently booked a rental car with Dollar through Priceline. My car did not have a front or rear license plate, so I had to bring it back to the rental ...Read more

Travel Troubleshooter: This rental is uninhabitable! I want my Bonvoy points back

Travel / Travel Troubleshooter /

When Chris Skaggs checks into his vacation rental, he finds it uninhabitable. But, can he get a refund of his Marriott Bonvoy points, which he used to make the reservation?

Q: I recently rented a condo in Florida through Homes & Villas by Marriott. I used my Marriott Bonvoy points to make the reservation.

When I arrived, I discovered ...Read more



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