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Travel Troubleshooter: A "Small Scratch" On A Rental Leads To A Whopping $1,800 Bill

Travel / Travel Troubleshooter /

Q: I recently rented a car from the Enterprise location in Munich. When I returned the vehicle after several days, no one inspected it. A few days later, I received a message in my spam folder saying that I had damaged the car. Enterprise claims I scratched the car during my rental. The scratch is small, barely finger-length and thin. They sent ...Read more

Travel Troubleshooter: American Arlines Cancels Flight Due To Hurricane Without Refund

Travel / Travel Troubleshooter /

Nathan Ciurzynski's flight from Tampa, Florida, to San Diego is canceled because of a hurricane. When he asks American Airlines for a refund, it offers a flight credit instead. Can he get his money back?

Q: I booked a flight from Tampa to San Diego on American Airlines. The day before my flight, I received a notification that it had been ...Read more

 

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