Travel
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Owner And AirBnB Disagree On Refund For Rental. Who's Right?
Carl Baeuerlen cancels his vacation rental in Lanai, Hawaii. But Airbnb says he can't get his money back. The owner says that's wrong. Who's right?
Q: Last spring, I made an Airbnb reservation for a vacation rental in Lanai, Hawaii, in November 2020. Because of the COVID-19 travel restrictions, I canceled the reservation in May.
Airbnb denied ...Read more
Can I Get A Refund For My Nonrefundable Hotel?
After the COVID-19 outbreak, Noemi Freeman has to cancel her trip to Greece. Does this mean she loses the $592 she paid for her hotel?
Q: I booked a room at the Hotel Tzekos Villas in Santorini, Greece, last year through Hotels.com. The reservation was nonrefundable. Due to the virus, we were unable to leave the U.S.
I called and emailed ...Read more
Where's The Refund For My Upgrade On Cathay Pacific?
How long does it take to get a refund for an upgrade that never happened? Margaret Carroll has been waiting four months for hers. How do you move things along?
Q: I recently requested a refund from Overseas Adventure Travel for an air ticket I purchased through them for a Cathay Pacific flight. I had booked a round-trip premium economy ticket ...Read more
I Want A Refund Instead Of A Royal Caribbean Cruise Credit
When Royal Caribbean cancels Rich Kanuchok's cruise to New England and Canada, he asks for a 125% cruise credit. Then he changes his mind. Is that allowed?
Q: In 2019, my wife Sandy and I booked a Royal Caribbean cruise to New England and Canada. This plan was to celebrate a special occasion, our upcoming 50th wedding anniversary. We were ...Read more
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