Travel
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Aeromexico Flight Change Leaves Mom And Newborn Stranded
Q: I booked a round-trip flight with Aeromexico from Washington, D.C., to Oaxaca, Mexico. Recently, the airline informed me that it had changed my connecting flight to the next day. The new itinerary left me with a layover of more than 8 hours in Mexico City. My flight would arrive at 9:30 p.m., but the connecting flight wouldn't leave until 6:...Read more
Travel Troubleshooter: Airline Ticket Disappears, Costing Traveler $8,206 To Get Home
Q: I recently booked a roundtrip flight from Minneapolis to Dublin for my wife and myself through Orbitz. I paid $1,626 for the trip on American Airlines and Aer Lingus. Months before the flight, I received an email from Orbitz that Aer Lingus had canceled the Philadelphia-Dublin segment of the flight. I contacted Orbitz, and a representative ...Read more
Travel Troubleshooter: Hotel Room Lacks Appropriate Bed Sizes And Is Covered In Stains
Q: I booked a room with two queen beds through Booking.com at a hotel in Brooklyn. I needed the queen beds, and the room was clearly advertised as such. However, when I checked in, the beds were obviously smaller. I later measured them to be approximately 50 inches wide, which is a full-sized bed, not a queen. To make matters worse, the room was...Read more
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