ArcaMax

Q: My daughters and I were set to fly to Cambodia from Eugene, Oregon, via Seattle. The first leg was on Alaska Airlines with a connection to EVA Air in Seattle. The Alaska flight was the first leg of our trip to Cambodia. Hours before our departure, Alaska canceled our flight because of a crew shortage. No rebooking options existed, so we drove...Read more

Q: This past August, my dream trip to India imploded before takeoff. A delayed flight from Orlando, Florida, to Atlanta caused me to miss my connection to Paris. Delta Air Lines rebooked me 25 hours later through London, costing me $270 for hotels, meals and taxis. I'd wisely bought Trawick International travel insurance, which covers a trip ...Read more

Brenda Stopay rushes home from a cruise after learning that her brother is critically ill, but a booking error causes her to miss her flight. Despite months of back-and-forth between Orbitz and Aer Lingus -- including submitting her brother's death certificate repeatedly --neither company will approve her $715 refund. Can she cut through the red...Read more