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Tesla gets an 'F' from the Better Business Bureau

Automotive / Automotive News /

Tesla may get an "A" grade for the look of its cars, and the experience of driving one of its vehicles. And when it comes to drumming up publicity, CEO Elon Musk's grades have to be at the top of the class:

But Tesla gets an "F" from the Better Business Bureau, which says Tesla responds poorly to customer complaints.

"They're a fine company, ...Read more

Under the Hood: A dangerous problem the dealer can't find

Automotive / Automotive News /

Q: In May of 2017, my wife and I purchased a brand new Newmar Baystar Sport Class A Motor Home. The very minute I took delivery and drove past the curb, the Ford Triton V-10 6.8-liter motor would stumble and almost die on takeoff from a stop. It did this on my first two takeoffs from red lights. I immediately returned to the selling dealer, but ...Read more

Navigator, Escalade crush competitors in growing luxury SUV segment

Automotive / Automotive News /

DETROIT -- Detroit knows big SUVs.

It knows how to make them and it knows how to sell them.

Automakers based in Detroit or Dearborn have built nearly one of every three large luxury SUVs sold this year. And orders for the Lincoln Navigator and Cadillac Escalade continue to roll in.

Large luxury SUV sales have grown 12.5 percent through March ...Read more

Company will rent you a Tesla to drive from San Diego to LA for $49

Automotive / Automotive News /

SAN DIEGO -- It might break some your budgets to buy a Tesla, but renting one is a different story.

A company called Tesloop, based in Culver City, Calif., launched a new service in San Diego this week that lets consumers rent the all-electric Model 3 for a flat fee of $49 to drive one way to Los Angeles.

The company started in 2015, when then...Read more

Auto review: Mitsubishi Outlander plugs into practicality

Automotive / Automotive News /

For a company nearly left for dead two years ago, Mitsubishi is showing a lot of life.

The Outlander plug-in hybrid on sale now introduces a hot new technology to the compact SUV segment that's taking the market by storm. Outlander plug-in is a five-seat SUV that's about the size of the Chevrolet Equinox, Nissan Rogue and Toyota RAV4.

The ...Read more

Self-driving electric shuttle buses to begin at University of Michigan

Automotive / Automotive News /

ANN ARBOR, Mich. -- A pair of self-driving shuttle buses should begin motoring around Ann Arbor this spring in an ambitious test of the new technology with the University of Michigan.

The electrically powered, 15-seat shuttles will be part of the university's bus service, carrying passengers on a short course in the North Campus. Anybody with a...Read more

Auto review: Considering a plug-in car? 2018 Kia Niro PHEV is a good starter

Automotive / Automotive News /

If the Kia Soul and Toyota Prius Prime had a baby, it'd be something like the Kia Niro plug-in hybrid electric vehicle. The compact crossover hybrid launched last year gets a plug for 2018, as well as a much larger motor and a whole lot more emission-free driving.

Despite debuting in a down market for hybrids, the Niro did pretty well in its ...Read more

Tesla set to go 24-7 on cranking out the Model 3

Automotive / Automotive News /

FREMONT, Calif. -- Will a third shift be the charm for Tesla as it seeks to get its Model 3 production on track?

That's the hope according to an email that Tesla Chief Executive Elon Musk has sent to company employees. In the email, a copy of which was obtained by the automotive tech blog Electrek, Musk says Tesla's Fremont plant is about to ...Read more

Cadillac head Johan de Nysschen abruptly leaves GM

Automotive / Automotive News /

General Motors is replacing the head of its Cadillac brand.

The automaker announced Tuesday that it is appointing Steve Carlisle as GM senior vice president and president of Cadillac, replacing Johan de Nysschen, "who is leaving the company effective immediately." Carlisle was previously president and managing director of GM Canada.

No details...Read more

Auto review: Tesla Model 3 may just be worth the wait

Automotive / Automotive News /

The Tesla Model 3 is the most hyped car since the days of the Model T. Since it was announced in June 2016, more than half a million people have deposited $1,000 to reserve their Model 3 sight unseen, drive untested. But with deliveries to customers moving at horse-and-buggy pace, the hype has waned to skepticism.

The so-called electric vehicle...Read more

When will the $7,500 federal EV tax credit get cut for GM and Tesla? Soon

Automotive / Automotive News /

The $7,500 federal tax credit is a big inducement for consumers to buy electric vehicles and for automakers to develop electric vehicles. Once an automaker sells and delivers more than 200,000 electric vehicles (including plug-in hybrids with more than a 16 kWh battery pack) total, then the credit gets cut in half by the next fiscal quarter of ...Read more

Porsche's L.A. Experience Center is a theme park for grown-ups who love to drive

Automotive / Automotive News /

SAN FRANCISCO -- Last weekend, I drove to Los Angeles from my Bay Area home. My wife and 12-year-old daughter visited Disneyland. I headed to my ideal theme park: the Porsche Experience Center in Carson.

There are no lines at the Porsche Experience Center. There are 77 shiny near-new Porsches, one of which was reserved for me: a beautiful ...Read more

Under the Hood: Keeping your vehicle's blind zone system in working order

Automotive / Automotive News /

Q: During the past several months I've encountered a "side blind zone system unavailable" warning while driving my Chevrolet Tahoe. Since this only happened twice, I figured it's not going to be very useful to take it in to the shop. Can you explain how this "system" works and what may be going wrong?

Ben W.

A: Your blind zone warning system ...Read more

California's air quality chief is a fighter known for winning

Automotive / Automotive News /

Mary Nichols is at the center of a vehicle emissions storm.

As the chief air regulator for the most populous state in the U.S., she is navigating a new and contentious discussion about vehicle emissions standards. It appears to be Nichols vs. Environmental Protection Agency chief Scott Pruitt.

The Yale Law grad is seasoned in politics and ...Read more

$92,000 Navigator delivery delayed β€” 'I want my toy!' buyer laments

Automotive / Automotive News /

Don Sadler is sad because his $92,495 Lincoln Navigator is stuck in Kentucky.

"They won't give me my toy," said Sadler, 62, of Miami.

"It's kind of like I picked out my Christmas present, made my deposit and Christmas came and went. It's so frustrating to really want something and wait six weeks, then eight weeks, then 10 weeks."

His ...Read more

Auto review: 2018 Nissan Armada: The beauty of this beast is value

Automotive / Automotive News /

Big has never been so bountiful. That's a challenge for the 2018 Nissan Armada full-size SUV.

The flagship of Nissan's flotilla of crossovers contends in a crowded class of redesigned family leviathans spanning from GM's 2015 family of full-sizers to the upstream 2018 Lincoln Navigator to the forthcoming Mercedes GLS. The only stale one on the ...Read more

Mark Phelan: Move the Detroit auto show to October? It's complicated

Automotive / Automotive News /

While organizers consider moving the auto show from January to October, new data on media coverage suggests the old format ain't dead yet.

The North American International Show generated far more press coverage around the world than any other U.S. auto show or Las Vegas's trendy CES electronics show, and nearly as much as the traditional 500-...Read more

Auto review: 2018 LS 500 is a beauty β€” with beastly infotainment controls

Automotive / Automotive News /

Long and luxurious, the 2018 Lexus LS 500 sedan is a masterwork of engineering and design wrapped around a jumble of needlessly complicated and fussy controls.

The big sedan's looks and comfort can easily stand alongside the best in the industry. It uses an all-new architecture that will be the basis for Lexus cars -- and perhaps an SUV or two ...Read more

Ford unveils new Focus: Here's what's different

Automotive / Automotive News /

Ford Motor Co. unveiled its new Ford Focus compact car in China and Europe on Tuesday, emphasizing the global importance of the passenger car in a product line dominated by sport utility vehicles and pickup trucks, particularly in the U.S.

And, amid international debate about new tariffs, Ford confirmed the vehicle will no longer be made in the...Read more

Ford is recalling 350,000 trucks and SUVs that might move when gear shift is in 'park'

Automotive / Automotive News /

DETROIT -- Ford Motor Co. issued a safety recall Friday for about 350,000 trucks and SUVs in North America that could still be in gear when turned off.

The recall applies to certain Ford F-150 trucks and Ford Expedition SUVs with 10-speed automatic transmissions, as well as certain Ford F-650 and F-750 trucks with six-speed automatic ...Read more