Massachusetts Gov. Healey, AG Campbell launch new online portal for residents to report ICE misconduct

Tim Dunn, Boston Herald on Mar 13, 2026

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BOSTON — Gov. Maura Healey and Attorney General Andrea Campbell have launched a new online portal that will allow residents to report misconduct by Immigration and Customs Enforcement agents conducting operations in the state.

“Please use this form to report potentially unlawful activity or misconduct by ICE and other federal agents enforcing immigration laws in Massachusetts to the Offices of Gov. Maura Healey and Attorney General Andrea Joy Campbell. You can submit the form for yourself or someone else,” a statement on the state’s website reads above the form.

“Your submission may help the Governor’s Office and/or Attorney General’s Office identify patterns of potential misconduct by federal agents, inform possible legal action or policy recommendations, and support affected residents,” it says.

The governor’s office says the portal will provide residents, families, and attorneys with a centralized location to document incidents involving members of ICE and Customs and Border Protection in order to report “potential misconduct, support affected residents, and inform possible legal or policy actions by the state.”

“We’ve seen across the country and here in Massachusetts that the tactics of ICE under the Trump Administration have been putting everyone at risk. The people of Massachusetts deserve to know that their rights will be respected, their safety protected and their concerns about misconduct taken seriously,” Healey said. “This new reporting portal will help us gather information, support residents and ensure federal agents operating in our state are following the law.”

The portal allows users to submit written testimony, videos and photographs in reports. Healey and Campbell’s offices say the new tool will collect all submitted information to potentially help the state identify patterns of potential misconduct, inform possible legal action or policy recommendations, and connect affected residents with legal advocacy organizations.

“The core duty of law enforcement, including federal law enforcement, is to keep our communities safe. But what we have seen from ICE in recent months across the country is the opposite: aggressive and reckless tactics that spread fear and chaos in our communities,” said Campbell.

“As my office works to ensure residents are protected and have access to the legal assistance they need, I encourage everyone to use this new reporting portal if they see concerning ICE activity in their communities,” she said.

Campbell has also announced that her office has released updated guidance to its ‘Know Your Rights’ page, designed to “help immigrants, families, and communities understand their rights and the basic legal framework for ICE actions.”

The updated guidance notably includes information about “holding federal immigration officials accountable,” the role of U.S. Customs and Border Protection agents, the rights of protestors, and new executive orders at the state and local level regarding ICE activities.

Healey and Campbell listed several state lawmakers, law enforcement officials and activist groups publicly supporting the new portal, including Senate President Karen Spilka, the Massachusetts Immigrant and Refugee Advocacy (MIRA) Coalition, several district attorneys across the state, and more.

The launch of the online portal comes as Healey has sharply increased her public criticism of and legal action against ICE, CBP and DHS.

Healey sent a letter to Department of Homeland Security officials last week demanding information on people arrested or detained by ICE in Massachusetts, going on to claim that a “vast majority” of those picked up by the agency have no criminal history, despite records showing otherwise. She sent another letter to Signature Aviation CEO Tony Lefebvre, urging the Florida-based company to “immediately sever ties with ICE and stop providing services that support deportation flights” out of Hanscom Air Field.

This all as the state Legislature advances a bill backed by Healey, the Protect Act, which would ban ICE agents from making civil arrests in state courthouses and other areas and would prohibit sheriff’s offices from entering into any new 287(g) agreements in Massachusetts.

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