Science & Technology



Jim Rossman: When is it OK to share your passcode?


Published in Science & Technology News

My cousin brought me a small shopping bag that contained her personal items from the hospital, and her iPad and phone were in it. He explained that they hadn’t been able to get past the passcode screen and asked if I’d like to give it a try.

Back at the hotel, I charged up the iPad and tried a few times to guess the passcode, but I quickly realized I didn’t know it.

I had the same issue with her phone.

She had passcodes on her devices (as she should), but none of us could remember them.

After all the help we provided, I knew her email credentials and her Facebook login information, but I’d never had to help set up a new device, so I didn’t know her device passcodes. Neither did my cousins.

We also don’t know her Apple ID password, and I’m quite sure Aunt Sharon’s iPad has Find My iPad turned on, which will keep me from wiping it for reuse unless we enter her Apple ID credentials.


So a perfectly good iPad may just end up being a paperweight.

I’m going through scraps of paper at home now, thinking she may have told me the password and I don’t remember writing it down. We shall see. I haven’t given up yet.

I’ve mentioned before that writing down instructions for how to get into your online accounts after you are gone will make things easier for those in your family who will settle your affairs.

After last week, I also want to make sure you let someone you trust know your device passcodes, especially if you want to pass them down for others to use.

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