New York regulators are calling on Minnesota-based UnitedHealth Group to either stop using or show there's no problem with a company-made algorithm that researchers say exhibited significant racial bias in a study.
This month in the journal Science, researchers reported that an algorithm UnitedHealth Group sells to hospitals for assessing the health risks of patients assigned comparable risk scores to white patients and black patients when the black patients were considerably sicker.
That's a problem, researchers reported, because white patients would be more likely as a function of the risk scores to receive care management services intended to control costs while improving patient outcomes. They said the problem likely exists in other data analytics programs, too.
"We call on you to immediately investigate these reports and demonstrate that this algorithm is not racially discriminatory or to cease using Impact Pro (or any other data analytics program) if you cannot demonstrate that it does not rely on racial biases or perpetuate racially disparate impacts," wrote Linda Lacewell, superintendent of the New York State Department of Financial Services, and Dr. Howard Zucker, the state's health commissioner, in an Oct. 25 letter to UnitedHealth Group chief executive David Wichmann.
The study looked at a UnitedHealth Group product called Impact Pro, which researches said is one of the largest commercial risk-prediction tools used by health care providers. In a statement, UnitedHealth Group said researchers validated that "the cost model within Impact Pro was highly predictive of cost, which is what it was designed to do."
The program uses analytics from more than 600 clinical measures, the company says, to identify gaps in care.
"These gaps, often caused by social determinants of care and other socio-economic factors, can then be addressed by the health systems and doctors to ensure people, especially in underserved populations, get effective, individualized care," the company said.
UnitedHealth Group operates UnitedHealthcare, the nation's largest health insurer, and Optum, a fast-growing division for health care services. Impact Pro is sold by Optum, which is based in Eden Prairie, Minn.
In study materials, researchers wrote that hospitals in recent years have started using programs like Impact Pro to help them handle new contracts with health insurers. Those contracts pass financial risk for the quality and cost of care to doctors and hospitals, in order to "align the incentives of hospitals with the incentives of society, around reducing costs," researchers wrote.
Impact Pro helps hospitals target patients who are most likely to benefit from high-risk case management services, researchers wrote. The assumption is that the cost of a patient's past health care use will help predict future health care needs.