Hilton says Minnesota hotel apologized over canceled DHS rooms

Hadriana Lowenkron, Bloomberg News on Jan 5, 2026

By clicking submit, I authorize Arcamax and its affiliates to: (1) use, sell, and share my information for marketing purposes, including cross-context behavioral advertising, as described in our Privacy Policy , (2) add to information that I provide with other information like interests inferred from web page views, or data lawfully obtained from data brokers, such as past purchase or location data, or publicly available data, (3) contact me or enable others to contact me by email or other means with offers for different types of goods and services, and (4) retain my information while I am engaging with marketing messages that I receive and for a reasonable amount of time thereafter. I understand I can opt out at any time through an email that I receive, or by clicking here

Hilton Hotels said one of its Hampton Inn operators had apologized for an incident in which reservations for Department of Homeland Security agents traveling to Minnesota were canceled.

The Hampton Inn in the Twin Cities exurb of Lakeville was “independently owned and operated, and these actions were not reflective of Hilton values,” a Hilton spokesperson said in a statement Monday.

“We have been in direct contact with the hotel and they have apologized for the actions of their team, which was not in keeping with their policies,” the statement added. “They have taken immediate action to resolve this matter. Hilton’s position is clear: Our properties are open to everyone and we do not tolerate any form of discrimination.”

The Department of Homeland Security had accused the hotel chain of a “coordinated campaign” to cancel reservations for agents traveling to Minnesota over their work on immigration enforcement, prompting Hilton to distance itself from the actions of one of its operators.

“When officers attempted to book rooms using official government emails and rates, Hilton Hotels maliciously CANCELLED their reservations,” the government agency said in a social media post. “This is UNACCEPTABLE. Why is Hilton Hotels siding with murderers and rapists to deliberately undermine and impede DHS law enforcement from their mission to enforce our nation’s immigration laws?”

The post included an image of a message purportedly from a Hilton email address saying that the Hampton Inn in Lakeville was not allowing immigration agents to stay at the property.

The hotel’s management company, EverPeak Hospitality, in a statement said it had “moved swiftly to address this matter as it was inconsistent with our policy of being a welcoming place for all.”

“We are in touch with the impacted guests to ensure they are accommodated. We do not discriminate against any individuals or agencies and apologize to those impacted,” the group added.

Shares of Hilton Worldwide Holdings Inc. were down 2.4% on the day.

The Trump administration has surged federal authorities to Minneapolis in what Homeland Security Secretary Kristi Noem said was part of a broader effort to respond to reported fraud over federally funded social services, including childcare.

Republicans have seized on the allegations — which have resulted in charges for dozens of individuals — to accuse Democratic officials in the state of mismanagement. Minnesota Governor Tim Walz, who was the Democratic vice presidential nominee in 2024, announced Monday he would not seek reelection amid the ongoing scandal.

_____

(With assistance from Patrick Clark.)

_____