Q: I recently took a Mediterranean cruise on Oceania's MS Marina. I bought Allianz Global Assistance trip insurance through my travel agent, and paid $789 for coverage for me and my wife. The travel insurance includes $25,000 medical coverage for the cruise.
Three days before the cruise ended, I awoke shivering with a temperature of 103.1 ...Read more
Q: I rented a car through AAA this summer and received a contract for $386. When I picked up the car at the Hertz rental counter in Bend, Oregon, I was charged $458 -- $72 more than my contract. After the trip, I contacted AAA, and it put me in touch with Priceline about the rental.
Priceline told me to send it the contract and the rental ...Read more
Q: My husband and I planned to go on a Princess cruise this fall. He has esophageal cancer, but his last chemo radiation was at the end of 2015, and his doctor deemed him medically stable to take the trip.
Unfortunately, at the end of October, right after we paid in full for the trip, he had what we thought was a stroke. It turned out to be ...Read more
Q: On a trip to Malaysia last summer, my husband was hospitalized with an infection and died. We had two active travel insurance policies at the time, one with Liverpool Victoria and the other with Seven Corners. The two policies overlapped by a couple of days.
When my husband became ill, we had two days left on our policy with Liverpool ...Read more
Q: I recently rented a home from VRBO in Pinetop, Arizona, with a group of friends. The owner gave us permission to check in an hour early because he said the cleaners should be done.
When we arrived at the property, it was not cleaned. Bed linens were still on beds from the previous guests, used towels were on floor, old food was in the fridge...Read more