Q: I recently rented a car from Sixt in Beauvais, France. On the rental agreement, there's a form to list previous damage, but it's a bit generic. It doesn't give the renter a place to show the other damage, like in the U.S., where they give you a diagram of the car.
I told the Sixt employee helping me in the parking lot that there was a dent ...Read more
Q: I recently rented a car from Enterprise. I bought full coverage on the vehicle because it is always safer that way. When I returned the vehicle, a representative from Enterprise inspected the vehicle inside and out and gave me the green light that everything looked great and I was good to go.
A few days after, I received an email from the ...Read more
Q: I was looking at Airbnb for a house in France. But when I logged into the site, it said, "Your account has been disabled." Airbnb claimed that I violated its terms.
I haven't used Airbnb in over a year, but on every one of our previous bookings, I've had nothing but exceptional reviews. I haven't violated any rules.
After calling and ...Read more
Q: I stayed at Days Inn in St. Paul, Minnesota, recently. It was not a pleasant experience. The motel was dirty and stinky. I had to get my room key reset every day or else it wouldn't work, which was inconvenient. Their staff also was not very friendly, and the morning I checked out they were not at the front desk to help me but were outside ...Read more
After Delta Air Lines damages Mardella Carlson's bag, she files a claim. But the airline rejects it on a technicality: She missed her luggage claim deadline. Can Delta make an exception?
Q: I recently flew from Iowa City, Iowa, to Providence, Rhode Island, on Delta Air Lines. While we were on a stopover in Detroit, the luggage handlers ...Read more