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Flixbus canceled three trips. I want a refund -- and then some

Travel / Christopher Elliott /

Q: Flixbus failed me on a recent trip from Los Angeles to Fremont, California. The bus was scheduled to depart at 10:25 p.m. It arrived at the station on time, and we boarded the bus and sat down. At 10:45 p.m., the bus driver informed us that the new driver who was supposed to drive from LA to Fremont did not report for duty and that we were ...Read more

Where's my WOW Air compensation?

Travel / Christopher Elliott /

Q: My daughter and I traveled from Toronto to Paris in April 2017. Our return flight was with WOW Air. The night before our return to Canada, I received an email from the airline saying that the plane that was to return us to Canada had been in a mishap.

It was a plane that carried 350 people. WOW replaced the aircraft with one that could carry...Read more

I can't use this Aer Lingus ticket credit. How about an extension?

Travel / Christopher Elliott /

Q: I bought seven tickets on Aer Lingus to fly from Chicago to Dublin on Aer Lingus. I also purchased an extra seat for me, since I have hip and spinal issues. We had no problems on our outbound flight.

While we were seated on the plane to return to Chicago from Dublin, a flight attendant told my son he had to get out of the seat he was in ...Read more

Am I owed anything for a canceled TripAdvisor vacation rental?

Travel / Christopher Elliott /

Q: Earlier this year, my wife and I booked a vacation rental through TripAdvisor. A few weeks later, we paid a $1,254 deposit on a unit in a condo development on Marco Island, Florida. The total price for three weeks came to $4,284.

In August, more than six months before our stay, we received an email from TripAdvisor saying that the owner had ...Read more

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