Gene's true calling

Gene Weingarten on

WASHINGTON -- Today is the latest episode in my Pulitzer Prize-winning investigative series on the plight of the beleaguered customer-service representative.


Me: Ma'am, I saw your product in a store. And I am frankly outraged.

Laurie: Why?

Me: Look, I'm not a prude. I don't have any problem with this kind of product, but I don't think you should sell them out in the open in stores like Costco, next to toasters and blenders.

Laurie: Sir, we make coffee pots.

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Me: This isn't a sex toy? This isn't for human buns?

Laurie: It is a coffee pot. It is named for the family that started it. We have been around for over a hundred years. If you go to a McDonald's you will see many Bunns.

Me: Now I am really confused.

Pegasus Laboratories


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