While the word "ezine" is unknown to many, it is commonly used on the Internet as an accurate way to define an online publication that is e-mailed.

ArcaMax takes pride in sending out content that promotes family activities and knowledge useful to a families and individuals (e.g. Parents, Recipes, Home, Travel). We also believe in having a little fun by sending out cartoons (e.g. Garfield and Doonesbury). Novelty information in the History, Trivia and Vocabulary ezines is clean content for the knowledge hounds.

No, you do not. We do not print any sexually explicit material nor do we print any profanity. We provide clean content - we have families too!

ArcaMax gets its content from a variety of sources, depending on the ezine. For a majority of the ezines, ArcaMax Publishing chooses from a menu of stories that are also appearing in newspapers and other Web sites around the world. For several publications - such as Parents, Business Success and Recipes - ArcaMax receives content directly from the authors.

You must have written permission from ArcaMax in order to publish or distribute commercially an article the company has run. ArcaMax Publishing has to review these requests individually because ArcaMax does not own the copyrights to all articles it runs. If you are interested in publishing an article run by ArcaMax, please contact the editor here.

Yes you may, which is why most ArcaMax Publishing content includes the "Forward this Story to a Friend" feature.

ArcaMax does take requests for publication, however we make no guarantee that an article sent in will be published. If interested in submitting an article to ArcaMax, please contact the editor here.

The most likely cause of advertisements or objects interfering with or covering portions of a page is that the browser being used is older and not supported by our site's design. The easiest way to correct this, and get the best online experience elsewhere as well, is to update your browser.

- To get the latest version of IE, visit http://www.microsoft.com/windows/ie/default.mspx

- To get the latest version of Fire Fox, visit http://www.mozilla.org/

The ArcaMax Research Panel gives our readers the opportunity to express their opinions on a wide range of topics. It is completely free to join the panel and you can end your involvement at any time.

Participants receive market research surveys and only respond if they choose. They are compensated through Paypal for their time, generally between $1 and $5 per survey, depending on the length. The information you fill out will strictly be used for market research purposes and your personal information will never be shared to third parties without your express permission.

ArcaMax does not send multiple copies of any of our publications, however for our system to work efficiently, our mailer will some times send multiple copies if the e-mail server of the subscriber does not respond. Some e-mail servers don't respond, but then hold the messages (in this case, the same messages) and later deliver them to your e-mail box when it is running again. To make a long explanation short, for us to have an efficient overall system, this problem will occur every now and then depending on the receiving mail server.

Yes. Use our Search News function in the top left of any page on the site.

If you are not able to see images in your ezine, it could be because you are trying to view your e-mail without being connected to the Internet. Even if you are connected, there could be a short delay for the images to load on your computer.

Below are suggestions to follow that may help you in receiving your ezines and if none of them are successful for you, please contact your e-mail provider to inquire why ArcaMax mail is not making it to your Inbox.

Yahoo users:

1. At the top right click on the settings or "gear" icon.

2. On the menu that displays. Click "Add to Contacts".

Hotmail / MSN / Live.com readers:

1. Just under the "From" line in the message, you'll see a warning that you might not know the sender. Click the link next to it that reads "Mark as Safe".

2. If you don't see the "Mark as Safe" link, follow these steps:

* On the Action bar, click Options, and then click More options.
* Under Junk e-mail, click Safe and blocked senders.
* Click Safe senders.
* Enter arcamax.com and click the "Add to list" button. (If you also receive email from our BookDaily site, enter bookdaily.com and click the "Add to list" button.)

AOL:

1. From your Inbox, hover your mouse over an ArcaMax email.

2. Right click and select the "Add to Contacts" functions.

Or:

1. Click Contacts along the left side of any page.

2. Click the "+New" button in the top-left corner.

3. Click "New Contact"

4. Enter a nickname. We suggest arcamax!

5. Enter ezines@arcamax.com as the email address.

6. Press "Create" at the top.

Gmail:

1. Click Contacts along the left side of any page.

2. Click the + New Contact button in the top-left corner of the Contact Manager.

3. Enter ezines@arcamax.com as the email address of the new contact.

4. Click Save at the top to add the contact.

You may want to check your account to determine if you are still subscribed to the ezines in question by logging into the site, or creating an account, in the top right corner of any page. If you are subscribed, we are attempting to send you your ezines.

When you sign up for an ezine on www.arcamax.com, you will receive a confirmation email sent asking you to confirm that you want to receive the publication. We want to be sure to only send e-mail to people who want to receive it.

Access the My Account feature at http://www.arcamax.com/login. You can access this page from the bottom of your ezines or at the ArcaMax home page on the left side of the page. This feature has a menu option where you can view the ezines you are subscribed to. You may also subscribe or unsubscribe to and from any of the ArcaMax ezines from the My Account page.

We process your request immediately and you will receive no further e-mail on that subscription. Please note that you will receive e-mail on any other subscription(s) you may still have active with us. You will be able to see these other subscriptions (if you have any) on the unsubscribe page. Every e-mail that we send you will have an active unsubscribe link on it.

The company is supported by advertising, much like a newspaper.

As you confirm your ArcaMax Publishing ezine subscription on our registration page, you will have the opportunity to receive special third party offers on a periodic basis, directly from ArcaMax Publishing. These offers are always carefully matched with the interests of ArcaMax Publishing subscribers. If you prefer not to receive these offers, simply make sure that the check-box marked "Offers" is unchecked before confirming your ezine subscription. If at any time you wish to stop receiving "ArcaMax Publishing Offers" (or any ArcaMax Publishing ezine), you may always unsubscribe at: http://www.arcamax.com/login.

On our registration page, you will see several other offer check-boxes displaying services and products that other ArcaMax Publishing subscribers have enjoyed. You are free to check as many, as few, or none at all of these boxes - there is never a requirement to check "at least one offer," as you may have seen on some other sites. When you check one of these offer boxes, we will make sure that you receive follow-up information about the offer(s) you've selected, but there is never an obligation to take part--we simply make sure you receive the offer details, and then you decide how you'd like to proceed.

Because we value your support - and your trust - we subscribe to the following practices when evaluating potential advertising offers to our subscribers:

* We will not run any ads that promote violent, pornographic, or otherwise harmful products.

* We will not run any ads that make claims that are obviously false or promise questionable results from their product or service.

* We will discontinue ads that receive an inordinate number of unresolved complaints from subscribers responding to the advertisement.

Ads are placed by third parties. In many cases, we receive the advertisements through ad agencies and networks and do not work with the advertisers directly. As we note above, we will discontinue ads that receive an inordinate number of unresolved complaints from subscribers responding to the advertisement. We will certainly provide whatever contact information we have available if you need it to reach the advertiser -- visit this page for such an inquiry.

We recommend that you always use a credit card when buying so that you have recourse with the credit card company, if necessary. Also, you may consider using an alternate e-mail address if you are interested in signing up for information from a third-party advertiser.

When ordering on the net, the best practice is to print out the order form when you place the order and save a copy. Contact information such as customer service email address, company address, phone and fax are usually contained on the order confirmation page. Another good idea is to email a copy of that page back to your personal email account. That way, you have an electronic copy as well. In your browser window, just click on File -> Send -> Page by email.

No. We have a strict confidentiality policy against selling or giving away the e-mail addresses of subscribers. The company is in accordance with CAN-SPAM regulation and our email practices have been certified by TRUSTe™.

No. We have a strict confidentiality policy against selling or giving away the e-mail addresses of subscribers. The company is in accordance with CAN-SPAM regulation and our email practices have been certified by TRUSTe™.

Please go to our Advertising information page, or request info by email here.

ArcaMax has provided you with live interactive versions of the most popular games you previously found only in your newspaper. The Games section includes favorites such as Crossword, Sudoku, Jumble, and Kakuro.

Important Note: The partnership ArcaMax Publishing shared with the games provider, Oberon Media, has come to an end. If you want to continue enjoying Oberon games, visit this page:

http://arcamax.oberon-media.com/

ArcaMax Publishing once offered an ad-free option but it was discontinued in 2011. If you have further questions about an ad-free subscription, you can contact ArcaMax with this form.

Click on any "submit your photo" link and follow the directions on the form. You will be asked to select a photo from your computer and include a brief description.

Yes - there are. Photos with any sort of animation or border will likely not show up correctly. The most reliable photo formats with our system are jpeg and gif files.

Our system will not allow huge picture files to be submitted (the limit is approximately 2 megabytes). This is so we can preserve server space for a higher volume of pictures. If you need to re-size your photo to make it smaller, use your digital photo software or visit a free site such as photosize.com.

Your photo will be automatically included into a gallery for the applicable channel once all steps of the submission process are completed.

Each photo is eligible to receive votes from other ArcaMax readers. To vote, click on the individual photo and then click on the "Vote Now" button.

You have a daily limit of five votes on any one picture and 10 votes overall. Your limits will reset after 24 hours of your final vote. If your votes do not show up instantly in the voting totals of a picture, please be patient and refresh your browser a few minutes later to see the new totals for a picture.

Each month, each photo in every gallery will have their votes cleared and the voting will resume for the next month with all pictures starting at zero votes.

Click on the individual photo and click on the "Alert the Editors" button.

# An inappropriate photo is a photo that does not meet family-friendly standards. Any photo that depicts violence or is lewd in any manner is considered inappropriate and should be reported.

Comment posting is the ability for users to submit comments on any content that includes a comment form below the content. On any page where comment posting is available, there will be a field below the content where a comment can be inserted.

As long as user-submitted comments meet family-friendly guidelines, the comments will be available for other readers to see.

Readers are encouraged to post helpful, interesting and family-friendly comments.

The ArcaMax team believes comment posting enhances the user experience in several ways. It allows users to instantly post a response to a story, discuss content with other readers, or simply offer related information.

Any comments that may cause harm to other individuals will not be allowed. Any comments with offensive language will be instantly rejected. Any attempts at advertising a product on the ArcaMax site will be removed.

There could be several reasons. Most likely, the comment you submitted included potentially offensive language or a link to another site (see FAQ on including links below).

The ArcaMax team has attempted to set up a system that allows nearly all comment posts that meet family-friendly guidelines -- but we cannot ensure that our filtering mechanisms are perfect. In other words, if in the rare case your comment is not posted and you're absolutely sure that your comment is family-friendly, it could mean that our system was overly strict. But we would rather be overly strict, than allow offensive language on the ArcaMax site. The editors will monitor questionable comments and approve them as necessary.

ArcaMax will not allow any links to be automatically posted in comments. This is prohibited because comment posting spammers and illegitimate advertisers are constantly attempting to draw traffic and gather email addresses of other users.

ArcaMax encourages all users to keep their email address and other personal information private.

We encourage users to report only comments that include offensive remarks. With every comment posted, there are "Report Offensive Comment" links. Please only use this link if you see a comment that may be derogatory toward another individual's race, religion, or personal beliefs.

Please do not use the report comment links if you simply don't like another person's comment. ArcaMax wants comment posting to be a means of free speech, but we also want users to be cordial. Comment posting should not be a means for mad rants with name-calling and other blatantly rude remarks.