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Travel Troubleshooter: Road Scholar Downgrades Traveler From Business To Economy
British Airways cancels Maureen Kelleher's flight from Cairo to Boston and rebooks her on a different airline. But it also downgrades her from business class to economy class. Is she entitled to a refund?
Q: I just completed a Road Scholar trip to Egypt, but on the trip home, British Airways canceled my flight four hours before its ...Read more
Travel Troubleshooter: Budget Charges Me A $125 Cleaning Fee For The Wrong Vehicle!
After Budget finds animal hairs in Bernard Sia's rental car, it charges him a $125 cleaning fee. But Sia doesn't have a pet -- and that's not the only problem.
Q: Budget charged my credit card a fee of $125 after finding animal hair in a rental car that I returned. I do not have any pets, and the people I stayed with on my trip to Austin...Read more