Science & Technology



Amazon and Microsoft's cloud-computing businesses poised to weather a recession, despite coronavirus, analysts say

Benjamin Romano, The Seattle Times on

Published in Science & Technology News

In the decade since the Great Recession, cloud computing became the de facto information-technology strategy for startup companies and, increasingly, large corporations alike. The business of renting remote computing power has grown into an enormous industry and, with No. 1 player Amazon and No. 2 Microsoft based in the Seattle area, a mainstay of the region's broader tech-driven economy.

As fears of a recession mount with the spread of the novel coronavirus, cloud analysts are considering how this $263 billion industry would fare in its first significant economic downturn since reaching maturity. The short answer: fairly well, especially for the market leaders.

"Among the digital giants, nobody's scaling back for a blip," said John-David Lovelock, chief forecaster with research and advisory firm Gartner, which expects global public cloud-services revenue to increase 33% to more than $350 billion by 2022.

"You don't build a cloud provider of the scale we're talking about here without a plan to do it that spans decades," said Corey Quinn, cloud economist with The Duckbill Group. "It transcends the boundaries of any individual economic cycle."

Even in the event of a severe global recession, there are reasons to expect cloud computing -- which fundamentally changed the information-technology business model -- would continue to grow. That's what happened during the last recession, when the technology was still nascent.

Cloud computing is a fast-growing business at both Redmond-based Microsoft and Seattle-based Amazon, where it balances the thinner profit margins of the retail side of the company. Cloud competitors including Google and IBM also have major engineering offices in the region.


In the quarter ended Dec. 31, Microsoft reported sales of $11.9 billion in the business segment that includes its Azure cloud computing business, lumped in with its traditional server software and business consulting services. The company said Azure sales increased 62% from a year earlier, though it doesn't disclose the revenue figure. Amazon Web Services (AWS) reported revenue of nearly $10 billion in the same period, up 34%.

Cloud services companies allow customers to rent remote computing power, scaling up and down usage, and associated costs, as needed. The cloud has steadily replaced the old model of organizations building and owning their own servers and data centers, which takes time, requires large up-front capital outlays as well as ongoing maintenance costs, and leaves them with excess computing capacity that goes unused except during brief periods of peak demand.

A business running on the cloud that experiences a spike in customer traffic to its website can immediately call on servers in a global network of Amazon or Microsoft data centers to handle the load. When the traffic subsides, they can turn off those services. Likewise, if a company needs to perform a complex analysis or test a machine learning algorithm, it can rent nearly limitless computing power from a cloud provider for a few hours, rather than incurring the cost of owning it.

In practice, businesses tend to scale up their cloud usage but don't often scale it back down, said Quinn, whose firm helps companies manage their AWS bills and has customers that spend in aggregate about $1 billion a year on Amazon's cloud.


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