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Tech Q&A: Weighing the risks of outdated software

Steve Alexander, Star Tribune (Minneapolis) on

Published in Science & Technology News

The safer course is to buy the newest version of the program, Office 2016, which will receive security updates until October 2025. But it's your call.

Q: Windows updates seem to be hopelessly stuck on my 64-bit Windows 7 PC. I tried a software fix from your column (see tinyurl.com/yc7m5ekn), but it didn't solve the problem.

In addition, my browsers sometimes can't reach the internet, my two computer screens occasionally go dark and my antivirus software won't update. What should I do?

James Nelson, Stacy, Minn.

A: Run the free version of the Malwarebytes program to see whether your multiple problems are being caused by malicious software (see tinyurl.com/jsdacdk).

After that, try Microsoft's recently altered fix for Windows 7 updates that get "stuck" (see tinyurl.com/y79u5ekz). In addition, update your PC's software drivers, which enable PC components to communicate with Windows 7 (see tinyurl.com/hgr8zab).

The drivers should also be available from the PC manufacturer's website if you can't get them via Windows 7.

Q: Some people in my senior cooperative have hearing aids with Bluetooth receivers. Is there a device that will connect to a single TV and transmit the audio to all our Bluetooth hearing aids?

--Sponsored Video--

Gilbert Mros, Roseville

A: There are intermediary devices that connect to a TV and rebroadcast the audio signal to Bluetooth-equipped hearing aids. But none of them work with all brands of hearing aids. (For details, see tinyurl.com/ybkubnfp).

About The Writer

Steve Alexander covers technology for the Minneapolis Star Tribune. Readers may write to him at Tech Q&A, 425 Portland Ave. S., Minneapolis, Minn. 55488-0002; email: steve.j.alexander@gmail.com. Please include a full name, city and phone number.

(c)2018 Star Tribune (Minneapolis)

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