Science & Technology



Tech Q&A: Weighing the risks of outdated software

Steve Alexander, Star Tribune (Minneapolis) on

Published in Science & Technology News

The safer course is to buy the newest version of the program, Office 2016, which will receive security updates until October 2025. But it's your call.

Q: Windows updates seem to be hopelessly stuck on my 64-bit Windows 7 PC. I tried a software fix from your column (see, but it didn't solve the problem.

In addition, my browsers sometimes can't reach the internet, my two computer screens occasionally go dark and my antivirus software won't update. What should I do?

James Nelson, Stacy, Minn.

A: Run the free version of the Malwarebytes program to see whether your multiple problems are being caused by malicious software (see

After that, try Microsoft's recently altered fix for Windows 7 updates that get "stuck" (see In addition, update your PC's software drivers, which enable PC components to communicate with Windows 7 (see

The drivers should also be available from the PC manufacturer's website if you can't get them via Windows 7.

Q: Some people in my senior cooperative have hearing aids with Bluetooth receivers. Is there a device that will connect to a single TV and transmit the audio to all our Bluetooth hearing aids?

--Sponsored Video--

Gilbert Mros, Roseville

A: There are intermediary devices that connect to a TV and rebroadcast the audio signal to Bluetooth-equipped hearing aids. But none of them work with all brands of hearing aids. (For details, see

About The Writer

Steve Alexander covers technology for the Minneapolis Star Tribune. Readers may write to him at Tech Q&A, 425 Portland Ave. S., Minneapolis, Minn. 55488-0002; email: Please include a full name, city and phone number.

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