Pat Dahlman, White Bear Lake
A: You are most likely caught up in a blame game between internet service providers.
If customers on provider A's network send too much spam (junk e-mail) to customers on provider B's network, B temporarily blocks all e-mail coming from A. In essence, B is warning A to do a better job of policing its own network to eliminate spammers.
As an experiment, try a free e-mail account from Google, Yahoo or Microsoft to see if more of your e-mails are received.
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Steve Alexander covers technology for the Minneapolis Star Tribune. Readers may write to him at Tech Q&A, 425 Portland Ave. S., Minneapolis, Minn. 55488-0002; email: firstname.lastname@example.org. Please include a full name, city and phone number.
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