And on Monday, Colorado regulators fined Uber's parent company $8.9 million for allowing employees with serious criminal offenses to work for the company as drivers.
Still, Marguerite Rappold, 28, a Kansas City curator and artist, has heard the bad stories but thinks those could mostly be avoided if people are careful.
"I've never had a bad experience because I do what I'm supposed to do," Rappold said.
She likes to talk it up with drivers. Most are middle-aged, friendly folk looking to supplement their income.
"They like to talk about their children," she said.
Then there's Michael Mandacina, 22. He said he's a recording artist who also does concrete work. He walked up Westport Road on a recent evening at sunset. Sunglasses, cigarette on his lip and a skateboard in his hand.
He shrugged at any danger of ride-sharing. "Just follow the rules," he said. "Mainly, make sure its the right car."
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