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Ford issues global recall on 2021 Mustang Mach-E for windshields that may pop out

Phoebe Wall Howard, Detroit Free Press on

Published in Automotive News

The 2021 all-electric Ford Mustang Mach-E SUV is being recalled because it has improperly attached windshields and panoramic roof glass that may detach, creating risk of crash or injury, according to the National Highway Traffic Safety Administration, or NHTSA.

All vehicles built between Feb. 24, 2020, and July 18, 2021, may have been improperly bonded during the manufacturing process, according to federal documents Ford filed with the U.S. Department of Transportation.

Consumers with vehicle defects may notice water leaks or increased wind noise, or both.

Ford has recalled 17,692 Mach-E vehicles for windshield repair and 13,544 vehicles for roof glass repair in the U.S. alone.

Overall, Ford recalled a total of 38,714 Mach-E vehicles in North America and Europe for improperly bonded windshields and sunroofs.

All of the vehicles have improperly attached windshields, while 27,318 of them also may have faulty panoramic glass roof adhesion, Ford confirmed.

 

"We were made aware from a field report of a cracked windshield repair, and that's where they noted the windshield urethane adhesion. Then we included the panoramic roof because it utilizes the same urethane application process," Ford spokesman Said Deep told the Free Press on Sunday. "When we were made aware, we immediately alerted NHTSA."

Ford said it isn't aware of any accidents or injuries related to these problems, according to regulatory documents.

The two concerns mean the 2021 Mach-E now has three recalls listed on the U.S. federal regulatory site. The latest company notice was submitted to regulatory officials on September 14.

Mach-E owners will be contacted by Ford dealers in late October to schedule repair of the improperly installed parts using urethane adhesive, then reinstall the roof panel or windshield. Documents filed with federal safety officials say the reinstallation of the windshield and/or roof panel will be done for the customer free of charge.

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