9 reasons why your car won't start
Q: We drove our 2015 GMC Terrain to Hilton Head, S.C., for a week. Next, we drove to Greenville, N.C. Then, after three days, we drove to New Bern, N.C. The next day the battery was dead. A Google search shows this to be a common problem in the Terrain, something to do with a computer crash or freeze up, that allows an uninterrupted battery drain. The nearest dealer simply checked the battery and found nothing. I wanted the issue documented while it was still in warranty. Do you have any info on this problem?
-- D.V., The Villages, Fla.
A: Take what you find on the internet with suspicion. Quite often people will post the same thing on numerous forums, which makes it appear that there is a major problem. We have not heard of computer crashes killing batteries.
Bob Weber is a writer and mechanic who became an ASE-certified Master Automobile Technician in 1976. He maintains this status by seeking certification every five years. Weber's work appears in professional trade magazines and other consumer publications. His writing also appears in automotive trade publications, Consumer Guide and Consumers Digest.
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