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Boeing thwarted Lion Air 'Idiots' ' calls for 737 Max training before deadly crash

Ryan Beene and Harry Suhartono, Bloomberg News on

Published in Business News

WASHINGTON -- Indonesia's Lion Air considered putting its pilots through simulator training before flying the Boeing Co. 737 Max but abandoned the idea after the plane-maker convinced them in 2017 it was unnecessary, according to people familiar with the matter and internal company communications.

The next year, 189 people died when a Lion Air 737 Max plunged into the Java Sea, a disaster blamed in part on inadequate training and the crew's unfamiliarity with a new flight-control feature on the Max that malfunctioned.

Boeing employees had expressed alarm among themselves over the possibility that one of the company's largest customers might require its pilots to undergo costly simulator training before flying the new 737 model, according to internal messages that have been released to the media. Those messages, included in the more than 100 pages of internal Boeing communications that the company provided to lawmakers and the U.S. Federal Aviation Administration and released widely on Thursday, had Lion Air's name redacted.

But the House committee provided excerpts of those messages to Bloomberg News that unredacted the Indonesian carrier's name.

"Now friggin Lion Air might need a sim to fly the MAX, and maybe because of their own stupidity. I'm scrambling trying to figure out how to unscrew this now! idiots," one Boeing employee wrote in June 2017 text messages obtained by the company and released by the House Transportation and Infrastructure Committee.

In response, a Boeing colleague replied: "WHAT THE F%$&!!!! But their sister airline is already flying it!" That was an apparent reference to Malindo Air, the Malaysian-based carrier that was the first to fly the Max commercially.

 

Doing simulator training would have undercut a critical selling point of the jet: that airlines would be able to allow crews trained on an older 737 version to fly the Max after just a brief computer course.

In a report on the Oct. 29, 2018, accident, Indonesia's National Transportation Safety Committee cited a failure by Boeing to tell pilots about the new flight-control feature on the jet, called MCAS, and the need to provide training on it so that pilots would be able to better respond to malfunctions.

The report also cited shortfalls in the crew's ability to perform emergency check lists, fly the plane manually and communicate about the emergency. The co-pilot, who took nearly four minutes to look up an emergency procedure he was supposed to have memorized, was singled out for repeated failures during training.

The 737 Max was grounded worldwide last March after an Ethiopian Airlines plane crashed following a similar MCAS malfunction.

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