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Target checkout registers malfunctioning across US

Jackie Crosby and Katy Read, Star Tribune (Minneapolis) on

Published in Business News

MINNEAPOLIS -- Long lines formed at Target stores across the nation Saturday after the retail giant's cash registers quit working, and shoppers reacted with amazement and frustration.

On Twitter, Facebook and other sites, shoppers posted experiences about long waits at checkout lines on Saturday. In some places, employees blocked doors into the store.

On Twitter, the Minneapolis-based retailer posted messages from social media, including @Target and @AskTarget.

"We're aware that guests are currently unable to make purchases at Target stores," Target Corp. spokeswoman Jenna Reck said. "Our teams are troubleshooting now and we apologize for the inconvenience."

Reck said the problems were limited to stores, and that Target.com was not affected.

At the downtown Minneapolis store, shoppers looked patiently resigned as they waited to buy pop, toothpaste, Father's Day cards and other items as the line of about 50 inched forward.

 

"I thought the self-checkout would be quick, but it doesn't look like it," said Margaret Wainwright of Minneapolis.

Trevor Nelson of Lake Elmo, who works for a concert promoter presenting a show at the Armory Saturday night, had been dispatched to buy bottles of juice and other refreshments requested by the band. Target, with its parking ramp and adjacent liquor store, had seemed a convenient place to get everything.

"This is -- this was -- going to be the perfect stop," Nelson said, wondering if he'd still get free parking in the ramp if he wasn't able to make the $20 minimum purchase.

About half an hour later and 20 feet closer, Nelson heard that customers who made it to the registers were getting parking passes as well as $5 gift cards.

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