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    <title>Christopher Elliott - ArcaMax Publishing</title>
	<link>/travel/christopherelliott/</link>
	<description><![CDATA[Christopher Elliott  Channel Feed]]></description>
	<language>en-us</language>
	<copyright>Copyright 2012 ArcaMax Publishing</copyright>
	
	
  <item>
 
		<title><![CDATA[Help! I'm getting a runaround on a refund]]></title>
		<description><![CDATA[Michael Roessle tries to book a room through the Accor website, but he
ends up with two. Q: I recently booked a two-night stay at the Hotel am
Konzerthaus in Vienna, Austria, through the Accor website.<br /><br /><hr size="1" />]]></description>
		<link>http://www.arcamax.com/christopherelliott/s-1093551</link>
 
    <pubDate>Feb/07/2012</pubDate>
  </item>

	
	
  <item>
 
		<title><![CDATA[I paid for tickets on the wrong airline]]></title>
		<description><![CDATA[Laurie Spear's travel agent tells her she's booked on American Airlines. But it turns out
she's on British
Airways and that leads to all kinds of problems. Who's responsible, and
how does she fix it?<br /><br /><hr size="1" />]]></description>
		<link>http://www.arcamax.com/christopherelliott/s-1079583</link>
 
    <pubDate>Jan/31/2012</pubDate>
  </item>

	
	
  <item>
 
		<title><![CDATA[Did I go all "Incredible Hulk" on my rental car?]]></title>
		<description><![CDATA[There are dents on Mark Ferguson's rental SUV, and Enterprise wants him
to pay for the repairs. But there's just one problem: they're on the
roof, and neither Ferguson, nor the manager who inspected the vehicle,
checked the top before he accepted ...<br /><br /><hr size="1" />]]></description>
		<link>http://www.arcamax.com/christopherelliott/s-1045911</link>
 
    <pubDate>Jan/24/2012</pubDate>
  </item>

	
	
  <item>
 
		<title><![CDATA[Why can't I transit through London?]]></title>
		<description><![CDATA[Mita Upadhyay has a "Catch-22" problem with a visa, but British Airways wants
$500 to fix it. Is that good customer service -- or a
hard lesson learned about having the right paperwork?<br /><br /><hr size="1" />]]></description>
		<link>http://www.arcamax.com/christopherelliott/s-1040563</link>
 
    <pubDate>Jan/17/2012</pubDate>
  </item>

	
	
  <item>
 
		<title><![CDATA[Maybe I should have taken a picture of my rental]]></title>
		<description><![CDATA[Carrie Finegan's rental car has a dent on it, and the company wants her
to pay for the repair. But did she do it, or was the dent on the car
before she rented it? Why doesn't the company seem to care?<br /><br /><hr size="1" />]]></description>
		<link>http://www.arcamax.com/christopherelliott/s-1035563</link>
 
    <pubDate>Jan/10/2012</pubDate>
  </item>

	
	
  <item>
 
		<title><![CDATA[The 'additional driver' fee that won't get lost]]></title>
		<description><![CDATA[Bayard Allmond is told his rental car won't come with an extra driver
fee for his wife, but when he gets his bill, he finds the surcharge,
anyway. Is there any way to get his car rental company to make good on
its promise?<br /><br /><hr size="1" />]]></description>
		<link>http://www.arcamax.com/christopherelliott/s-1027472</link>
 
    <pubDate>Jan/03/2012</pubDate>
  </item>

	
	
  <item>
 
		<title><![CDATA[Help! Our Suite is Swamped]]></title>
		<description><![CDATA[Linda Cohn's room at the Embassy Suites
Deerfield Beach Resort is waterlogged in the wake of a
hurricane. She checks into another hotel with the understanding that
she'll get her loyalty points -- which she used to pay for her visit --
credited ...<br /><br /><hr size="1" />]]></description>
		<link>http://www.arcamax.com/christopherelliott/s-1024974</link>
 
    <pubDate>Dec/30/2011</pubDate>
  </item>

	
	
  <item>
 
		<title><![CDATA[Maybe I won't be home for Christmas]]></title>
		<description><![CDATA[Michael Burz books two tickets with CheapOair -- tickets that it
confirms repeatedly. Now the online agency says he has no tickets, and
wants him to buy new ones. Is that his only option?<br /><br /><hr size="1" />]]></description>
		<link>http://www.arcamax.com/christopherelliott/s-1016981</link>
 
    <pubDate>Dec/20/2011</pubDate>
  </item>

	
	
  <item>
 
		<title><![CDATA[The lights went out, but they kept my money]]></title>
		<description><![CDATA[Jeri Kellerman's visit to Washington does not go as planned. There's a
power outage at her hotel, and she spends the night in darkness and
freezing cold. Now she's only being offered 50 percent off her room. Is
she owed more?<br /><br /><hr size="1" />]]></description>
		<link>http://www.arcamax.com/christopherelliott/s-1006283</link>
 
    <pubDate>Dec/13/2011</pubDate>
  </item>

	
	
  <item>
 
		<title><![CDATA[A $481 bill for damage I didn't do]]></title>
		<description><![CDATA[When Mary Dampier returns her rental car to Alamo, she believes it is
undamaged. But the company begs to differ, and now it is threatening to
refer the case to a collection agency. Is there any hope?<br /><br /><hr size="1" />]]></description>
		<link>http://www.arcamax.com/christopherelliott/s-998964</link>
 
    <pubDate>Dec/06/2011</pubDate>
  </item>

	
	<item>
	  <title>More from Christopher Elliott on ArcaMax »</title>
	  <link>http://www.arcamax.com/christopherelliott</link>
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