Seth Elsen receives a mysterious $250 charge on his credit card after staying at a La Quinta hotel. Now the property's general manager is hiding from him, he says. Can he get a refund?
Jenny Tran discovers a mysterious $260 charge on her credit card and discovers she's been charged for optional car rental insurance she never wanted, or needed. Can she get a refund?
Teri Rustmann's Living Social voucher for a Caribbean vacation isn't worth the money it's printed on -- or so he thinks. Why won't the company refund it?