Two Bills for the Same Rental
Pat Shopher's car rental experience in Germany ends in confusion when
her reservation is canceled and then reinstated at a higher rate. Now
she has two bills for the same rental. What should she do?
New law aims to short-circuit public phone overcharges
The trouble started when Tom King's cellphone died on his way to a job
interview last year. That didn't turn out to be entirely accurate.
Stories like King's are a cautionary tale for travelers.
Can't make my cruise because of a hurricane
Debra Weissman can't get to Seattle because of a hurricane. Her cruise
line will only offer a 75 percent credit toward a future sailing, even
though she bought insurance. Is that enough?
No 'super' savings on my strip hotel
Jerome Garcia's Hotwire hotel room is in the wrong place and overpriced.
Q: I hope you can help me with a Hotwire Hotel reservation. There are
two problems with the result.