Brian Durbin's destination wedding is off to a bad start. His travel
agent isn't returning his calls and he and his fiancee are afraid
everything isn't going to run smoothly. What do you do when your travel
agent goes AWOL?
Months after her car rental, Diane Mikulis gets a bill for damages she
doesn't recognize. When she asks for a translation, the car rental
company sends her case to a collection agency. Now what?
When Wayne Enquist books an all-inclusive vacation through Hotels.com,
he's told the car rental includes taxes. But it doesn't, and now
Hotels.com is ignoring his requests for a refund of the taxes. Who's
right?
Mary Fahy pays extra for a nonrefundable oceanview room through Expedia, but when she checks
in, she's given quarters overlooking the other side of the property. Is
she owed a refund?
After Robin Griffith's honeymoon, there's a mysterious
$869 charge on her mother's credit card for a flight from
Los Angeles to Mexico City. How did it get there, and how can she get
rid of it?
Ronnee Schweizer's flight to the Virgin Islands is canceled, and when
her online agency issues a refund, part of the money is missing. How
does she get it back?
