Ann and Francis Mason's bucket-list trip to Hawaii is cut short when Francis' father unexpectedly passes away. Can they get a refund for their unused airline tickets?
When Arthur Waskow and Phyllis Berman cancel their flight, Expedia offers them credit for a year. But that's not entirely correct. Are they going to lose $2,775?
Chris James' mother cancels her vacation after his father falls ill. Why won't Allianz cover her insurance claim?
Stanley Kubacki's hotel refunds $887 after his stay. But it sends the money to US Airways Vacations, the tour operator through which he booked his reservation. And now the company seems to be keeping the money. Can it do that?