Two letters cost $300 -- are you serious?
Agnes Lednum's husband's ticket is missing two little letters -- "Jr" --
and in order to fix it her online travel agency wants
$300. Is that her only option?
I'm having reservations about my travel agent
Brian Durbin's destination wedding is off to a bad start. His travel
agent isn't returning his calls and he and his fiancee are afraid
everything isn't going to run smoothly. What do you do when your travel
agent goes AWOL?
Dinged for invisible damage on my rental car
Months after her car rental, Diane Mikulis gets a bill for damages she
doesn't recognize. When she asks for a translation, the car rental
company sends her case to a collection agency. Now what?
An extra $55 for taxes on my car rental?
When Wayne Enquist books an all-inclusive vacation through Hotels.com,
he's told the car rental includes taxes. But it doesn't, and now
Hotels.com is ignoring his requests for a refund of the taxes. Who's
right?
No oceanview room -- and no refund
Mary Fahy pays extra for a nonrefundable oceanview room through Expedia, but when she checks
in, she's given quarters overlooking the other side of the property. Is
she owed a refund?
Why was Mom's card charged for my ticket?
After Robin Griffith's honeymoon, there's a mysterious
$869 charge on her mother's credit card for a flight from
Los Angeles to Mexico City. How did it get there, and how can she get
rid of it?