Mercedes Revilla reserves two seats on a British Airways flights, but gets assigned different ones. Is she entitled to a refund?
Ann and Francis Mason's bucket-list trip to Hawaii is cut short when Francis' father unexpectedly passes away. Can they get a refund for their unused airline tickets?
When Arthur Waskow and Phyllis Berman cancel their flight, Expedia offers them credit for a year. But that's not entirely correct. Are they going to lose $2,775?
Chris James' mother cancels her vacation after his father falls ill. Why won't Allianz cover her insurance claim?