Tamara Lustig books a room at the Omni Shoreham Hotel, but when the property offers her the wrong accommodations, all bets are off. Can she get a refund?
Even though Linda Troop pays for parking while she's a guest at an Econo Lodge, she receives a parking ticket from the city of Aurora, Colo. Who has to pay?
Dan Sondhelm returns his Hertz rental car an hour late and is billed an extra $134 for it. Is this a misunderstanding between Hotwire, his online agency, and Hertz?
When Katherine LaFaso returns her Enterprise rental, she's charged $500 for damages she says existed before she picked up the car. But how can she prove it?