Allison Ruark's infant daughter doesn't have a ticket. Who's responsible for this mess?
Angela Newby books a room at a Ramada Inn, but when the hotel closes, her stay is in limbo. Who should she call?
When Cecilia Dobrin's flight is changed by her airline, she has to spend the night in New York. Does the airline owe her anything?
Alex Cerniglia is too sick to fly, and even if he boarded the plane, he could infect other passengers. So why is Lufthansa keeping his money?