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Billed By Princess 1 1/2 Years Later -- Is This Some Kind Of Joke?

Travel / Christopher Elliott /

Q: My wife and I took a very enjoyable cruise on Princess Cruises in June 2014. We recently received a bill for $476 for a portion of the trip that we thought we had already paid for.

The credit card we used to pay for the cruise had been canceled just before the trip because of fraudulent charges. I tried to add a new credit card number on the...Read more

I Canceled My Room, But Booking.Com Billed Me Anyway

Travel / Christopher Elliott /

Q: I recently made a reservation for a room at the Gite Nadia near Casablanca, Morocco, using Booking.com. Because of a scheduling error, I realized I would not be able to use the room. A gentleman on the train, who spoke French, agreed to call the hotel to explain that I couldn't make it. But the Gite Nadia refused to cancel the reservation.

...Read more

I Didn't Damage My Rental Car, So Why Am I Getting A Bill?

Travel / Christopher Elliott /

Q: I'm being charged for damage to a rental car that I did not cause. I recently had my car repaired at my dealership, which paid for a rental car from Enterprise.

I drove the rental home, parked it on my one-way street so that the passenger side was next to the curb and checked to see that I was close enough to the curb. I did not use the car ...Read more

Downgraded On My Flight Home, But Charged More

Travel / Christopher Elliott /

Q: I have a dispute with United Airlines that I hope you can help me with. I recently flew from Venice, Italy, to Miami in business class. I paid for my ticket with mileage rewards.

The day before I was to leave Venice, I learned of a better itinerary, which I was able to switch to, but in Economy Plus.

United billed me a change fee of $100 ...Read more

Hey, This Priceline Offer Is Not Valid!

Travel / Christopher Elliott /

Q: I recently purchased round-trip tickets from Istanbul to Minneapolis using Priceline. The company confirmed my booking, sent me the itinerary, charged my American Express card and sent me the confirmation. A few hours later, Priceline called and said there was a problem with the ticket and that it could not honor the price. It refunded the ...Read more

 

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