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'Butt dials' becoming a problem for 911 dispatchers in Baton Rouge

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Published in Weird News

BATON ROUGE, La. (UPI) -- Louisiana emergency dispatchers have been dealing with a lot of non-emergency calls because of people "butt dialing" emergency call centers.

Accidental phone calls thanks to Baton Rouge residents' rear ends have been flooding into 911 call centers with increasing regularity over the past few years.

East Baton Rouge Parish reportedly averages between 30 and 35 "butt dials" an hour.

"The amount that is happening is sort of unheard of," EMS Public Information Officer Mike Chustz told WBRZ. It's becoming a huge problem for our employees that work here.

 

The increase is blamed on new tech advances like touch screens and emergency modes.

Dispatchers are required to call back every call to make sure it was an accident, a policy that sometimes leads to employees spending up to 30 minutes on non-emergencies.

"A big majority of them are accidental and we're not needed," Chustz said. But we don't know that during the call, we have to verify that. And sometimes it can take three, four, 10 times to get that person back on the line.


Copyright 2014 by United Press International

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