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Three-Ring Circus: Send in the Clown

Gene Weingarten on

WASHINGTON -- Today, yet another installment of my Pulitzer Prize-winning coverage of the plight of the beleaguered customer-service representative.

Vaseline Intensive Care Products

Me: Hi. I am a compulsive bathroom reader.

Shelley: OK. ...

Me: Usually, I bring reading material with me, but if the urgency of the moment precludes that, I search for anything available. Recently, therefore, I found myself reading the active ingredients in Vaseline Intensive Care Total Moisture Dry Skin Lotion. Do you happen to have a tube of this around?

Shelley: I do.

Me: Read out the ingredients to me, starting with thriethanolamine.

Shelley: Thriethanolamine, magnesium aluminum silicate, urea ...

Me: I think we can stop right there, young lady.

Shelley:

...continued

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Copyright 2012 Washington Post Writers Group

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