WASHINGTON -- Today, yet another installment of my Pulitzer Prize-winning coverage of the plight of the beleaguered customer-service representative.
Vaseline Intensive Care Products
Me: Hi. I am a compulsive bathroom reader.
Shelley: OK. ...
Me: Usually, I bring reading material with me, but if the urgency of the moment precludes that, I search for anything available. Recently, therefore, I found myself reading the active ingredients in Vaseline Intensive Care Total Moisture Dry Skin Lotion. Do you happen to have a tube of this around?
Shelley: I do.
Me: Read out the ingredients to me, starting with thriethanolamine.
Shelley: Thriethanolamine, magnesium aluminum silicate, urea ...
Me: I think we can stop right there, young lady.
Copyright 2012 Washington Post Writers Group