Message for Daily Living / Business

We All Live in a Small Town

Chances are excellent that when you read the heading on this column, you thought to yourself, "Man, what's he talking about? I live in Chicago, New York or Los Angeles! That's not a small town!" You're right. However, in every big city there are...

Slow Down For Better Results

Norman K. Augustine, chairman of the Lockheed Martin Corporation, uses this little example to get our attention: "Management cannot adopt the attitude exhibited by a local bus service in rural England, whose drivers passed by long queues of ...

Recession? What Recession?

His name is Clinton Leander. He's from Guyana, and he came to America in 1992. I met Mr. Leander in a hotel room in New York City, where I was speaking at a convention. My wife and I discovered we were missing two light bulbs, called for them ...