Job training in America is multibillion-dollar industry. Everyone is interested in cutting costs and increasing productivity. Years ago, the famous Hawthorne Study was conducted in New Orleans, Louisiana. The objective was to increase productivity. By turning the factory lights brighter, productivity increased. Later, by turning down the lights,...Read more
The first thing to remember if you are going to "get along" with the boSss is to never forget, according to behavioral psychologists, that he or she is your boss. It is your job to make the boss' job easier and to do the work the way the boss wants it done. You're there to remove obstacles for the boss, not be the obstacle. Because promotions ...Read more
One of my favorite anecdotes I repeat is the one about going to the recreation center to exercise and to lift weights. I point out that I had to cut down on the weight lifting because I was bulking up, and many people thought that I was taking steroids. As a general rule, that gets quite a good laugh, and at age 70, when I tell this story, it is...Read more
It's true that no one gets through the day or week, much less a lifetime, without someone with whom they live, work, play or have another association "dropping the ball." The mate might forget to pick up the dry cleaning on the way home. The executive assistant forgets to give you the important message. The airline loses your baggage. Your mate ...Read more
Everyone speaks of the need for friends and the role they can play in one's life, but an anonymous writer put it this way: "Friends in your life are like pillars on your porch. Sometimes they hold you up, and sometimes they lean on you. Sometimes it's just enough to know they're standing by." Elisabeth Foley points out that friendship doubles ...Read more
If you're an avid fan of golf, you might remember that John Daly won the British Open in 1995. What you might not know is that there were some "unsung heroes" involved -- Corey Pavin, Brad Faxon, Bob Estes, Mark Brooks and the caddy. The first four were tour players who had played in the tournament but did not make the playoffs. Constantino ...Read more
Psychologist William Moulton Marsten surveyed 3,000 people and asked them, "What have you to live for?" Ninety-four percent were simply enduring the present and waiting for "something" to happen -- their children to grow up, next year, until they could afford a trip, someone to die. Most of them were waiting for tomorrow, forgetting that all one...Read more
In 1985, one of the true symbols of success was a new, four-door Cadillac sedan. His success enabled Jim Winner Jr., to beam with pride at his new Cadillac with all the "extras" -- deluxe leather interior, state-of-the-art sound system and the top-of-the-line anti-theft system. He felt secure that this car would be with him for years. However, ...Read more
The dictionary says that happiness is "the agreeable sensations that spring from the enjoyment of good; that state of being in which his desires are gratified." It's "the enjoyment of pleasure without pain."
My 1828 Noah Webster Dictionary says that "happy" is "the pleasurable sensations derived from the gratification of sensual appetites ...Read more
My dictionary tells me that personality is the "personal or individual quality that makes one person be different and act differently from another." Personality is "the total physical, intellectual and emotional structure of an individual, including abilities, interests and attitudes."
Personality is the sum total of all of our qualities. With ...Read more
Most of us make the comment, "Things are not what they used to be -- oh, for those "good ol' days"!
Question: How far do we want to go back? Quotable Business author Louis E. Boone lists "Eight Rules for Office Workers in 1872":
Office employees each day will fill lamps, clean chimneys, and trim wicks. Wash windows once a week.
Each clerk ...Read more
I love the story of the little boy who had a bad temper. To solve the problem, his dad gave him a bag of nails and told the little boy that every time he lost his temper he had to go out and drive a nail into a fence post. Over a period of time, the youngster gained full control of his temper.
Then, the father instructed the lad to pull the ...Read more